Journal of Development Research

HR Analytics in Human Resource Department: Role, Opportunities and Challenges Faced by Employees of Private Banks

Angkita Borpatra Gohain^1,2 and Joyjit Sanyal¹

First Published 11 Dec 2024. https://doi.org/10.1177/22297561241295801

Article Information

Volume 17, Issue 1 June 2024

Corresponding Author:

Angkita Borpatra Gohain, Department of Commerce, Assam University Diphu Campus, Diphu, Assam 782462, India.
Email: angkitag36@gmail.com

¹Department of Commerce, Assam University Diphu Campus, Diphu, Assam, India
²Department of Commerce, Golaghat Commerce College, Golaghat, Assam, India

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed.

Abstract

In the modern era, overseeing employees within a company has evolved beyond traditional methods. With business expansion and technological advancements, managing employees and monitoring their performance can now be done online using human resource (HR) analytics tools. The utilisation of HR analytics leads to enhanced employee performance and improved business efficiency, including more effective recruitment, talent management, employee performance and decreased employee turnover. The assessment of different functions and the insights into employee performance provided by HR analytics are crucial for improving decision-making and giving the organisation a competitive advantage. This research seeks to investigate how HR analytics tools are used and highlight the benefits they provide to employees. Organisations can leverage existing data to address issues such as performance, employee turnover and employee attitudes using analytics tools. The motivation behind this research is the shortage of human resources in many organisations. Despite the challenges faced by human resources, the technological landscape has given rise to numerous analytical tools that are being adopted by large companies. The findings of the study underscore the pivotal role played by HR analytics in shaping office behaviour and the work environment.

Keywords

HR analytics, analytics tools, employees, private bank

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